about this course

Positive communication is the key to an organisation’s success.

Other people’s knowledge and experience are gifts that can only be received through listening. It is a basic form of respect, one that is universally beneficial.  The people you communicate with will feel more acknowledged, you’ll likely reach an agreement sooner on issues  and project will be completed sooner and with less friction.

This Short Guides give the skills of active listening, covering the basic principles and concrete steps to action.

Empower your team to self-manage, cooperate and achieve more together.

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